Shipping & Returns
We are now offering flat rate shipping. Shipping to the USA and Canada is $6.99 and $12.99 to any other country no matter how large your order. All orders are shipped within 24-48 hours. Standard Shipping for both domestic and international orders is via the United States Postal Service either through USPS first class mail or priority mail depending on the weight of your package. Delivery confirmation is provided for all domestic orders. International shipping is provided for your convenience however Unique Hijabs is not responsible for any applicable customs duties or taxes for international destinations that maybe levied upon by the country of receipt. In the unlikely event that an item purchased is not in stock we will provide a refund or allow you to replace it with another item.
Most orders are shipped by International First Class Mail. Delivery for most shipments is estimated by the US Post Office to be AT LEAST 10-15 BUSINESS DAYS. Although most parcels arrive in this time frame, there can be delays due to many factors including higher volume of mail, increased security concerns and time to clear customs. Unique Hijabs has no control over the postal services and therefore cannot and will not guarantee arrival dates or give credit for delays in shipping. There are instances when customs will open parcels and charge customs charges on the items. We are not responsible for any customs charges. We will provide you with a customs number, but we no longer have control over your international order once we turn it over to the postal service or once your shipment leaves the United States via United States Postal Service Priority Mail or first class mail international.
Please note: We will only ship express mail international to Germany, India and South Africa. Shipping charges for these countries starts at $30.00 and up. Please contact us if you are from one of these countries and need to place an order.
Return, Exchanges and Cancalletions:
We hope that you will be pleased with your purchase, however, if you are unsatisfied or just wish to return the purchased item, you can return it to Unique Hijabs in it's original condition and original packaging within 7 days of receipt. Please contact us by sending an e-mail to firstname.lastname@example.org to arrange the return of the item. All unwanted returns and cancellations, upon receipt and inspection, will be refunded minus a 10% restocking charge and original shipping charges. CUSTOMER IS RESPONSIBLE FOR ALL SHIPPING CHARGES. All items are the responsibility of the customer until received by Unique Hijabs and inspected.
NON RETURNABLE PRODUCTS: ALL SALE AND CLEARANCE ITEMS ARE FINAL SALE. WE DO NOT PROVIDE EXCHANGES OR REFUNDS FOR SALE AND CLEARANCE ITEMS.
We aim to send you the products so they arrive in good condition, however, if a product arrives damaged or with defects we will replace it free of charge or provide a full refund, as appropriate, if you return the product to Unique Hijabs within 7 days of receipt. Please contact us by sending an e-mail to email@example.com to arrange the return of the item. In these circumstances we will also pay you the cost of the return postage. Where returned products are found to be damaged due to the buyer's fault the buyer will be liable for the cost of remedying such damage.